The Israeli company, KMS Lighthouse, says you don’t need more than five seconds to get action and answers from company reps. "In 2011, 86% of US customers said they quit doing business with a company because of a bad customer experience, up from 59% four years earlier. Our selling point and motto is five seconds to knowledge," said Ben-Ami of KMS. “We use smart algorithms to build templates and it’s a fact that by using our system, in over a decade of working in this area, KMS Lighthouse has never lost a customer to the competition".Saturday, February 15, 2014
HANGING ON THE TELEPHONE...
The Israeli company, KMS Lighthouse, says you don’t need more than five seconds to get action and answers from company reps. "In 2011, 86% of US customers said they quit doing business with a company because of a bad customer experience, up from 59% four years earlier. Our selling point and motto is five seconds to knowledge," said Ben-Ami of KMS. “We use smart algorithms to build templates and it’s a fact that by using our system, in over a decade of working in this area, KMS Lighthouse has never lost a customer to the competition".
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